Contact Centres: Reduce costs – Reduce attrition20160209072848
Contact Centres: Reduce costs – Reduce attrition
February 9, 20160 comments
Recent research by Contact Babel has shown that HR accounts for 75% of the operational cost of a typical call center. This cost is split mainly betwee...
Case Study: Developing better talent management processes for retention20160209070029
Case Study: Developing better talent management processes for retention
February 9, 20160 comments
A client in the automotive industry had been experiencing high turnover and had a need to screen more effectively during the recruitment process. Lear...
Why our brain loves stories20160209065533
Why our brain loves stories
February 9, 20160 comments
Our brains love stories. According to recent studies from neuroscience, when we read words brain areas that are related to language are activated. How...
Learn how Meiko benefitted from online assessments20151209070552
Learn how Meiko benefitted from online assessments
December 9, 20150 comments
Online assessments have been proven to speed up application times and increase flexibility for individuals participating in assessments. Meiko is a go...
Pinsight wins prestigious gold award20151112090511
Pinsight wins prestigious gold award
November 12, 20150 comments
Last month, October 15, Pinsight was honored with a prestigious Gold Award from the Chief Learning Officer Magazine in the Excellence in Gaming and Si...
Cut-e strengths based assessment20151112090208
Cut-e strengths based assessment
November 12, 20150 comments
Strength-based assessments seem to be a hot topic within testing and assessment providers. But what is it and how does it differ to assessment typical...
Choosing the right assessment for building highly effective teams20151112085400
Choosing the right assessment for building highly effective teams
November 12, 20150 comments
A survey which monitors trends in the use of psychometric assessments, the International HR Survey by cut-e (2013) revealed that an increasing number ...
Should one be registered with the HPCSA to use an assessment centre20151112084202
Should one be registered with the HPCSA to use an assessment centre
November 12, 20150 comments
The ACSG (Assessment Centre Study Group) has played a key role in disseminating information and providing guidelines about ACs (Assessment Centres) in...
Update on ATP’s (Association of Test Publishers South Africa) position statement on the Employment Equity Act20151112084134
Update on ATP’s (Association of Test Publishers South Africa) position statement on the Employment Equity Act
November 12, 20150 comments
Following a position statement released by the ATP in October 2014 which commented on changes made by the Department of Labour to the Employment Equit...
Leadership Effectiveness in an Age of Disruption20151014073500
Leadership Effectiveness in an Age of Disruption
October 14, 20150 comments
In The World Is Flat, Thomas Friedman notes that the rate of change today is very different from that experienced in the past. “But there is something...